In2Com Now:

Customer Care Services

Customer satisfaction is a key component of successful customer engagement. in2com understands the genuine value of excellent customer care: performance, contribution to sales and client retention, building of stronger and long-term relationships.

The key focus of our teams is taking care of your customers’ needs at every moment of the day, by managing their demands with regard to:

  • billing information
  • problem solving & complaint handling
  • subscriptions
  • new product launches
  • administration
  • technical assistance
  • loyalty programs
  • repeat purchases
  • information calls
  • reservations
  • medical surveillance
  • government information

and much more…

Deliver the best customer experience. Human and digital

Koramic2Engage is dedicated to delivering the best customer experience, both through human and digital channels. More than 3.000 customer experience professionals guarantee a professional treatment of the contacts between our clients and their customers on a 24/7 basis.

Koramic2Engage combines the strengths of three renowned companies: IPG, a European call center group specialising in managing customer interactions, the customer and citizen engagement solutions expert in2com and RingRing, an experienced interactive customer service technologies provider.

Koramic2Engage is a 100% subsidiary of the Koramic group, a privately owned investment company active in industrial, financial, service and real estate activities, operating in 20 countries.

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