Vandaag worden er binnen In2com twee aparte contact center softwaresystemen gebruikt voor het behandelen van diensten gelinkt aan respectievelijk de overheid en commerciële klanten. In de nabije toekomst zal er een nieuw en hedendaags softwaresysteem in gebruik genomen worden. Door de implementatie van één systeem zullen medewerkers in dezelfde structuur…
Koramic2Engage is dedicated to delivering the best customer experience, both through human and digital channels. More than 3.000 customer experience professionals guarantee a professional treatment of the contacts between our clients and their customers on a 24/7 basis. Koramic2Engage combines the strengths of three renowned companies: IPG, a European call center group specialising in managing customer interactions, the customer and citizen engagement solutions expert in2com and RingRing, an experienced interactive customer service technologies provider. Koramic2Engage is a 100% subsidiary of the Koramic group, a privately owned investment company active in industrial, financial, service and real estate activities, operating in 20 countries.
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