In2Com Now:
In2com, IPG and Call-IT, the customer contact specialists under Koramic2Engage, are joining forces.
From January 1st, 2023, we will continue our growth story under the name WEngage.

Authentic Multichannel Customer Engagement Support

In today’s world, your customers respond from all kind of devices through various channels: voice, mobile IVR, e-mail, chat, text messages, Facebook, Twitter and other social media.

Contact centre in2com provides you with an integrated approach for authentic Customer Engagement Support. The integrated in2com interaction database:

  • gives your customer care service the appropriate feedback about your customer’s social behaviour
  • identifies with the highest accuracy the actual up-selling and cross-selling opportunities
  • integrates mobile targeting according to the feeling
  • and so much more…

Entrust in2com with your contact centre services and empower your organisation with 360 degrees Customer Engagement

Our cornerstones for excellence in Customer Engagement

State-of-the-art contact centre services

  • Customer Loyalty
  • Customer Retention
  • Revenue Generation
  • Brand protection
  • Driving more Business & Cross-Sell Opportunities

Superior relationship management

  • Personalized customer experience
  • Multibusiness channels integration
  • Multilanguage
  • Use of Big Data where appropriate
  • Operational Excellence

Clever contact centre tools

  • Closed loop Engagement Platform
  • Performance & KPI management
  • Analytics
  • Knowledge Management
  • Training